kejuqqPrivacy Policy

This page describes what we collect when you use kejuqq and how we keep that data protected. We take your privacy seriously. Our commitment is to be transparent about what information we gather, why we gather it, and how we use it to operate our platform, process your payments, and comply with local regulations.

We collect personal data only when necessary to deliver our service. This includes your name, email, phone number, payment details, and account activity. We do not sell your data to third parties. We do not use your information for marketing purposes without your consent. We store your data in secure data centres and encrypt sensitive information in transit and at rest.

If you have questions about how we handle your data, or if you wish to exercise your rights regarding your information, our support team is available in English and Indonesian to assist you.

What data we collect on kejuqq

When you create an account on kejuqq, we collect your full name, email address, phone number, and date of birth. These details are required to verify your identity and comply with local regulations. We also collect your payment information—bank account details, e-wallet identifiers (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet), or card numbers—but only when you initiate a deposit or withdrawal.

We collect account activity data automatically. This includes your login history, games played, bets placed, winnings and losses, and deposit and withdrawal transactions. We use this data to detect fraud, prevent money laundering, and ensure fair play across our sportsbook, live-dealer tables, slots, and esports markets. We also collect technical data—your IP address, device type, browser version, and operating system—to troubleshoot technical issues and improve our platform.

We do not collect your data through cookies or tracking pixels beyond what is necessary to operate our platform. We do not track your browsing outside kejuqq. We do not build profiles of your behaviour for advertising purposes.

Note: We collect payment information only when you initiate a transaction. We do not store full card numbers or bank account credentials on our servers. Payment data flows directly to our payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) and is encrypted end-to-end.

How we use your data

We use your personal data for the following purposes:

1

Account verificationLegal

We verify your identity to comply with local regulations and prevent fraud. This includes checking your name, date of birth, and payment method against our records.
2

Payment processingOperational

We use your payment information to process deposits and withdrawals. Your data is shared with our payment processors only to complete these transactions.
3

Fraud detectionSecurity

We analyse your account activity to detect suspicious patterns, prevent money laundering, and protect against fraud. This includes monitoring for unusual betting patterns or rapid account changes.
4

Customer supportService

We use your contact information to respond to your inquiries, resolve account issues, and provide support in English and Indonesian.
5

Platform improvementAnalytics

We analyse aggregated, anonymised data to improve our platform, fix bugs, and enhance user experience across our sportsbook, live-dealer tables, slots, and esports markets.

Third-party processors and data sharing

We share your data with third parties only when necessary to operate kejuqq. Our payment processors (online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) receive your payment information to process deposits and withdrawals. Our hosting providers store your account data in secure data centres. Our fraud-detection partners analyse transaction patterns to prevent money laundering and fraud.

We do not sell your data to advertisers, data brokers, or marketing firms. We do not share your betting history or account activity with third parties except as required by law. If we are compelled by legal process to disclose your data, we will notify you unless legally prohibited from doing so.

Our servers may sit outside your jurisdiction. Your data may be processed in data centres located in different countries. However, we maintain the same security and privacy standards regardless of server location. We comply with local data protection regulations and international standards for data security.

Payment processors: We share payment information with mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and your bank to process transactions. These partners have their own privacy policies.
Hosting providers: We store your account data with secure hosting providers. These providers are contractually bound to protect your data and use it only to provide hosting services.
Fraud detection: We use third-party fraud-detection services to analyse transaction patterns and prevent money laundering. These services receive anonymised transaction data only.
Legal compliance: We may disclose your data if required by law, court order, or government request. We will notify you unless legally prohibited.

Your rights and our commitments on kejuqq

You have the right to access your personal data. You can request a copy of all information we hold about you by contacting our support team. You have the right to correct inaccurate data—if your name, email, or phone number is wrong, you can update it through your account settings or request our assistance.

You have the right to request deletion of your account and associated data, subject to legal retention requirements. We may retain some data for a limited period to comply with anti-money-laundering regulations or to resolve disputes. Once the retention period expires, we delete your data securely.

We commit to protecting your data through industry-standard encryption, secure data centres, and regular security audits. We do not use your data for marketing without your explicit consent. We do not share your betting history or account activity with third parties except as required by law. We respond to data requests within standard timelines and provide transparency about how we use your information.

If you have concerns about how we handle your data, or if you believe we have violated your privacy rights, contact our support team. We are available in English and Indonesian. We take all privacy concerns seriously and will investigate and respond to your inquiry promptly.

This privacy policy is effective as of the date you access kejuqq. We may update this policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our platform. Your continued use of kejuqq after such changes constitutes your acceptance of the updated policy.